Vacancy: Head of Business Services

The British Ceramics Biennial (BCB) is seeking to appoint a Head of Business Services to join the organisation and lead on the development and implementation of business plans and strategies to drive BCB’s vision and mission.

Our vision: Making change through clay

Our mission: To develop, sustain and expand innovative ceramics practice and improve lives together with artists and creative communities


About the role

The Head of Business Services will be joining the senior management team of one of the UK’s leading ceramics organisations. This is an excellent opportunity for an ambitious, dynamic and attentive individual, seeking to use their skills and experience to deliver BCB’s values of being bold, accountable, welcoming, significant, grounded, inclusive, connected and collaborative.

You will work closely with the Chief Executive/Artistic Director to take BCB forward into the next phase of its development and to ensure it is responsive to new opportunities. You will have a proven track record successfully leading, developing and motivating a team. Working on a local, national and international level, you will have a committed interest in contemporary visual arts and ceramics; experience of strategic planning and developing organisations.


Role breakdown

Title: Head of Business Services

Reports to: Chief Executive & Artistic Director

Responsible for: Communications Manager, Development and Insight Manager, Finance and Resources Officer

Salary: £42,000 p/a pro rata

Contract: Permanent contract for 0.5 FTE (17.5 hours per week)

Location: Based at Staffordshire University, Stoke-on-Trent

Vacancy Closing Date: 12 noon on Monday 22 August 2022

Please download the job description for full details of responsibilities and person specification.


Summary terms and conditions

Annual leave is 33 days per annum pro rata including public holidays. This equates to 16.5 days per annum including public holidays for 0.5 FTE. The probationary period is six months and the period of notice is three months in writing.



We are committed to ensuring our recruitment process is transparent and accessible. If you have any questions or you require the application pack in an alternative format, please let us know. You can do this by emailing or by calling 07565 861037. Please note that alternative formats are made available upon request to ensure they are suitably tailored to support an applicant’s access requirements.

BCB will make every reasonable adjustment to the office or to working arrangements to accommodate the needs of people with disabilities. You are welcome to discuss your access needs with us at any stage in the application process by emailing


How to apply

To apply for this role, please submit the following by 12pm (noon) Monday 22 August 2022:

  • A letter of application explaining how you believe your skills and experience match the requirements of the role and directly addressing the person specification.
  • A CV summarising your professional experience and any other relevant information.
  • Names and contact details of two employment/professional referees. We will only contact referees upon offer of employment.
  • Applicants must also complete the online Diversity and Equality Monitoring Form.

Applications should be addressed to Clare Wood, Chief Executive and Artistic Director, and sent via email to with ‘BCB Head of Business Services’ in the subject line.

Should you wish to have an informal conversation regarding this opportunity, please contact Clare Wood on Clare will be available to arrange short conversations with potential candidates Monday to Friday up to Wednesday 3 August 2022.



Deadline for receipt of applications: 12 noon, Monday 22 August 2022.

Notification of applicants called to interview: Friday 26 August 2022

Interviews: Likely to take place on 1st and 2nd September 2022


Equality and Diversity

We strive to ensure that opportunities to work for BCB are open to all. We treat all job applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation, relationship status, pregnancy or any other equality characteristic.

We particularly encourage applications from people who identify as being Black, Asian, LGBTQIA+, d/Deaf, disabled, neuro-diverse, from a lower socio-economic background or those with long-term heath conditions as people from these groups are currently underrepresented in the cultural sector.

We understand the paragraph above isn’t holistically reflective of the rich community in which we live and work and if you don’t feel this speaks to you and you would like to support how we communicate this in future please get in touch with us: